Contact Us

Our Address

Ugg Boots Made in Australia
PO BOX 188, East Bentleigh, Melbourne, Victoria , 3165, Australia

Top Frequently Asked Questions

1. What is an "ugg boot"?
2. Are your boots genuine Australian uggs?
3. How do I place an order?
4. Can I change an order I've just placed?
5. How do I make a return or exchange?
6. How do I find out what size do I need?
7. What are the shipping costs and delivery time?
8. Do you ship to my country?
9. Will I be charged in the local currency?
10. What are my payment options?
11. Are there any additional chargers, duties or taxes?
12. I am concerned about using my credit card online. Is your site safe?
13. Colours of products displayed on this website?
14. How do I care for my ugg boots?

Need some assistance? Contact us

We look forward to help you with your inquiry and we will respond to your question as quickly as possible.
Simply fill out the form below to send us an email

We are trying to answer all email inquiries within 6 business hours, to streamline our operations we don’t provide customer support over the phone.

We aim to provide you with a reliable and consistent level of service at all times.
Please make sure your email address is correct as we really want to be able to get in touch with you!

If you do not receive response from us within the next 48 hours, please check your spam folder as it would have been trapped there.

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Ugg Boots made in Australia is a member of the Australian Made, Australian Grown Campaign.

Genuine Australian Sheepskin Made in Australia
Water Resistant Genuine Australian
 "Wow you guys have the best online service ever! The transaction was fast, the boots are beautiful and I got my ugg boots in less than 24 hours!!! you guys are amazing ! Definitely will shop for some more!"  
Brenda
What's Hot
Hot Deal!
AUD 86.90
 "I come from Denmark and I just fell in love with one of your lovely Bloom Classic ugg boots in chestnut. The price was amazing, will be definatelly back." 
Christina
 "Recieved my ugg boots months ago after changing sizes twice,no freight on last pair, fit perfectly thank u to a good old aussie company,cheers cant beat australian made!!!!!!" 
Neil